Returns are accepted. However, if the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or incorrect, the consumer is not required to bear the shipping fee for this reason. Please contact us via e-mail within 5 business days of receiving the item. We will arrange a product reship or refund.

Messages regarding returns or refunds will be replied to within 2 business days (not including weekends). Please check your spam or junk email box If you do not get a response from us within 2 business days. Once we issue return instructions the item(s) must be shipped back to us within 14 business days of delivery in order to get a full refund/replacement.
If you are not satisfied with our item or service, please contact us before leaving any feedback as we are committed to resolving all issues in a friendly and satisfactory manner.